We will never give any information about you to
others without your express permission. Our site uses forms in
which you give us contact information (your name, address, daytime
telephone number, and email address) so you can place orders, request
information and support, and make product suggestions. We will then create
an account number for you and if you choose to order from us using a
credit card, we will collect your credit card number and expiration date.
If you contact us for support, we will keep an internal record of what
support was given. We use your customer information only when it will be
important for us to contact you regarding functionality changes to our
products, our web site, new Astoreonline services, and special offers we
think you'll find valuable. If you would rather not receive this
information, please see the "Updating Your Information" section
below on how to change your preferences. If we present a co-branded offer
with our partners or affiliates, it will be clear at the point of
collection who is collecting the information and whose privacy statement
applies. We may use third-party
advertising companies to serve ads on our behalf. These companies may
employ cookies and action tags (also known as single pixel gifs or web
beacons) to measure advertising effectiveness. Any information that these
third parties collect via cookies and action tags is completely anonymous.
On rare occasions, one of
our partners may require us to share your personal information with them.
We will only do so with your explicit permission first. We use information
gathered about you from our site statistics (for example your IP address)
to help diagnose problems with our server, and to administer our Web site.
We also gather broad demographic information from this data to help us
improve our site and make your browsing and purchasing experience more
enjoyable. This is not linked to any personally identifiable information,
except as necessary to prevent fraud or abuse on our system. Our site uses cookies to
keep track of your shopping cart and receipts. We use to identify you so
you don't have to login each time you visit our site. They are linked to
your customer number which is associated with the information in your
account. This site also contains
links to other sites. Unfortunately Astoreonline is not responsible for
the privacy practices or the content of such Web sites. Security This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our Servers Updating Your
Information As a customer of
Astoreonline, you may alter your customer information or opt-out of
receiving communications from us and our partners at any time. We have the
following options for changing and modifying your customer information. |
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1. You may send an email to: mailto:sales@Astoreonline.com 2. You may visit your online account area at the following: http://www.astoreonline.com/ 3. You may send mail to: Astoreonline.com Services, 1883 East Oasis Drive, Suite 101, Tempe, Az., 85283 4. You may call us at:
(480) 820-5797 5. Or you may fax us. |
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Sending Emails We use emails to
communicate with you, to confirm your placed orders, and to send
information that you have requested. We also provide email links, as on
our more about us
page, to allow you to contact us directly. We strive to promptly reply to
your messages. The information you send
to us may be stored and used to improve this site and our products, or it
may be reviewed and discarded. However, your information will only be
shared with third parties with your explicit permission. Only If We Have To As stated previously in
this policy, we will never give out your information without your
permission. The only exceptions to this are, when we are required by law,
in the good-faith belief that such action is necessary in order to conform
to the edicts of the law, or we must comply with a legal process served on
our web site. We may also need to give out your information if one of our
partners requires it, but these situations are rare and we will always ask
for your explicit permission first. Changes in Our
Practices If we make material
changes to our information handling practices or other privacy aspects, we
will post those changes on this privacy statement, at least 30 days prior
to their implementation. We will also notify you directly via email. Minor
changes will be immediately effective upon reposting to this privacy
policy on the Astoreonline Web site. Service Provider We use a credit card
processing company to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable information for
any secondary purposes. Contest From time-to-time our site
requests information from users via surveys or contests. Participation in
these surveys or contests is completely voluntary and the user therefore
has a choice whether or not to disclose this information. Information
requested may include contact information (such as name and shipping
address), and demographic information (such as zip code, age level – you
must be 18 or above to enter). Contact information will be used to notify
the winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this site. |
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Tell-A-Friend If a user elects to use
our referral service for informing a friend about our site, we ask them
for the friend's name and email address. Astoreonline will automatically
send the friend a one-time email inviting them to visit the site.
Astorreonline stores this information for the sole purpose of sending this
one-time email. The friend may contact Astoreonline at mailto:Support@Astoreonline.comto
request the removal of this information from our database. |
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What Happens to my
Personal Information if I Terminate my Astoreonline.com Account? When Your Astoreonline
account is cancelled (either voluntarily or involuntarily) all of your
personally identifiable information is placed in "deactivated"
status on our relevant Astoreonline databases. However, you should know
that deactivation of your account does not mean your personally
identifiable information has been deleted from our database entirely. We
will retain and use your personally identifiable information if necessary
in order to resolve disputes or enforce our agreements. |
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Contacting the Web Site If you have any questions
about our privacy statement, the practices of this site, or your dealings
with this Web site, please contact us at:
Astoreonline.com Services 1883 East Oasis Drive Suite 101 Tempe, Az., 85283 |
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